Booking.com reveals Australia’s Most Welcoming Towns for its 2022 Traveller Review Awards
- Maleny, Queensland took out Most Welcoming Town in Australia for the 2nd year in a row, while Tasmania placed #3 in the Most Welcoming Regions globally
- Holiday homes lead the pack for the most awarded accommodation type in Australia in 2022
- More than 18,000 travel providers across Australia, are being recognised for their hospitality with a Traveller Review Award in 2022
Booking.com has today announced the recipients of its 10th annual Traveller Review Awards, where Tasmania has once again secured a spot in the top 10 most welcoming regions in the world, proving Australia’s southern charm still reigns supreme.
Drawing upon more than 232 million verified reviews from real travelers with over 18,000 awards delivered to deserving Australian partners, the Booking.com Traveller Review Awards include awards such as the 2022 Most Welcoming Places in Australia. A total of 1,261,273 accommodation providers, car rental locations and pre-booked taxi providers in 220 countries and territories around the world are being recognised with a Traveller Review Award 2022, with 18,663 in Australia.
In Australia, the sunshine state and its pristine beaches dominated once again, with four out of the Top Ten Most Welcoming Cities featuring from Queensland. Victoria and Western Australia destinations also rank highly, with scenic destinations and renowned beaches receiving a deserved mention in the top ten.
While Tasmania makes the list of welcoming regions, there are many other corners of the world who have received awards for their warm welcomes. The most welcoming regions on Earth for 2022 consist of the following:
2022 Most Welcoming Regions on Earth
- Gorenjska (Slovenia)
- Taitung County (Taiwan)
- Tasmania (Australia)
- Burgenland (Austria)
- Seychelles (Africa)
- Canterbury (New Zealand)
- Santa Cruz (Argentina)
- Nova Scotia (Canada)
- Limón (Costa Rica)
- La Rioja (Spain)
2022 Most Welcoming Towns in Australia*
- Maleny , Queensland
- Mount Tamborine, Queensland
- Halls Gap, Victoria
- Denmark, Western Australia
- Margaret River Town, Western Australia
- Healesville, Victoria
- Warrnambool, Victoria
- Hervey Bay, Queensland
- Montville, Queensland
- Albany, Western Australia
Melissa Ellison, Booking.com Area Manager for Australia, said the country’s award achievements highlight the unwavering hospitality of Aussies, in the face of yet another year in the global pandemic.
“As the travel industry has remained vigilant and flexible in light of the continued uncertainty and travel restrictions we’ve seen over the course of the past year, the passion and dedication of our Australian partners to create safe and welcoming travel experiences for everyone across the nation has continued to shine through.
“For Tasmania in particular to be highlighted as one of the most welcoming regions in the world for the second year running, is such an outstanding achievement for Australian tourism” says Ellison.
Warm and welcoming staff make the difference
When diving into the individual aspects of their stays that guests valued most at the 1,259,594 properties receiving a Traveller Review Award 2022, staff (9.0) cleanliness (8.9) and location (8.9) received the highest average marks globally. This is well above other aspects evaluated, such as facilities (8.6) or value for money (8.5), demonstrating the importance of those welcoming, friendly interactions during the stay, as well as health and hygiene in light of the evolving status of the global COVID-19 pandemic.
Holiday home and transport providers in the spotlight
Holiday homes are also top spot in Australia when it comes to the accommodation type category, with 4,991 being recognised, closely followed by apartments, receiving 4,626 awards.
For the third year in a row, rental car and airport taxi providers are also being recognised for their excellent service and smooth travel experiences, with Australia taking out the fifth most transport awards across 160 countries worldwide. Spain leads with 220 rental car pick-up locations receiving a 2022 award, followed by Italy (177), France (141), the United States (108) and Australia (98).
For more information on the Traveller Reviews Awards, visit https://news.booking.com/en-au/
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Note to Editors:
To be recognised with an award, accommodations and car rental pick-up locations had to have an average review score of 8.0 (out of 10) or higher based on at least 3 or 5 reviews respectively, as of 11:59pm (CET) on November 30, 2021. To be recognized with an award, airport taxi providers had to have an average review score of 4.5 (out of 5) or higher and completed 2,000 rides as of 11:59pm (CET) on November 30, 2021. Only customers that have actually stayed at an accommodation, rented a car or rode in a taxi can leave a review of their experience on Booking.com. As these reviews are never edited or adjusted in any way, travelers can reference them for an authentic account of what the real traveler experience is like at every place to stay or with every ground transport provider on Booking.com.
*Destinations were sorted by the total share of Traveller Review Award 2022 recipients when compared to the total amount of eligible properties in that city or region (accommodation only). Destinations also had to have an above-average amount of winners to be included on this list (50 award recipients or higher for cities and 500 recipients or higher for regions) and were curated for geographic spread.
About Booking.com:
Part of Booking Holdings Inc. (NASDAQ: BKNG), Booking.com’s mission is to make it easier for everyone to experience the world whenever it’s safe to do so again. By investing in the technology that helps take the friction out of travel, Booking.com seamlessly connects millions of travelers with memorable experiences, a range of transportation options and incredible places to stay - from homes to hotels and much more. As one of the world’s largest travel marketplaces for both established brands and entrepreneurs of all sizes, Booking.com enables properties all over the world to reach a global audience and grow their businesses. Booking.com is available in 44 languages and offers more than 28 million total reported accommodation listings, including more than 6.5 million listings of homes, apartments and other unique places to stay. No matter where you want to go or what you want to do, Booking.com makes it easy and backs it all up with 24/7 customer support.
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