What Booking.com does for Partners
Booking.com helps entrepreneurs and businesses of all sizes showcase and sell their travel offerings to a global audience. Through ongoing innovation in our platform, tools and technology, we help partners reach travelers around the world, attract more customers and grow their businesses.
How does Booking.com support partners
Booking.com combines decades of travel expertise, data and technology to help partners find customers all over the world that they might not otherwise be able to reach. Partners benefit from access to our industry knowledge, scaled marketing efforts, data, performance insights and more - which is particularly valuable for small and midsize businesses looking to expand efficiently.
How does Booking.com invest in partner technology?
Partners benefit from our ongoing investments in AI, machine learning and other technologies, informed by our deep understanding of travel and traveler behaviour. These capabilities help partners improve their visibility, connect with relevant audiences, and make informed decisions about pricing, availability, promotions, content, guest experience and more - all contributing to incremental growth opportunities.
What tools and support are available to partners?
We’re here to help partners connect with travelers and run their businesses with confidence in an evolving travel environment. We offer:
- Free translation of partner listings into up to 45 languages and dialects.
- Free access to analytics to help partners make informed decisions on pricing, product features and marketing expenditures.
- Free 24/7 customer service, on and offline, for partners and their guests.
- Dedicated tools, services and guidance designed to help partners grow their businesses and respond to traveler needs.
How do partners manage their business on Booking.com?
Working with Booking.com is flexible and optional, allowing partners to use our marketing and distribution services in ways that align with their business goals. Partners manage their own availability, rates and promotional strategies, subject to the terms of their agreement and applicable local requirements. Booking.com only earns a fee when a booking made through the platform is completed and paid for.
How does the Connected Trip create opportunities for partners?
Booking.com’s Connected Trip vision brings all elements of the travel journey – e.g. flights, hotels, taxis/car rentals, attractions – together in one place, creating additional opportunities for partners to connect with travelers as they plan and experience their trips.
For example, a traveler searching for an accommodation may discover flight options, car rentals, or local experiences on Booking.com. This helps partners reach travelers at more points in the planning journey, while making it easier for customers to build and manage a complete trip.