As SVP & Chief Technology Officer, Rob Francis leads Booking.com’s full stack technology strategy to support the company’s continued growth as a global technology leader in travel, working to create an even more seamless end-to-end experience for travelers. With a history at high-performing organizations in the e-commerce and consumer technology space, Rob’s expertise in legacy modernisation, engineering, software development, corporate systems and evolving tech infrastructure helps to drive the Booking.com vision for products and technology that enable travelers to experience the world.
Previously, Rob held leadership roles at Sonos - where he led the evolution from project-based mindset to engineering platforms, in addition to establishing a software development function in Customer Care and an Enterprise Information Security function - and prior to that at Amazon.com. Rob spent the early part of his career in application engineering and enterprise architecture at financial institutions including JP Morgan and Lehman Brothers.
Rob holds a bachelor’s degree in Computer Science from Indiana University and currently lives in Amsterdam.