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New Zealand Beats Australia as the Best Accommodation Provider


The results of this year’s annual Guest Review Awards are in, with 13 Kiwi properties being honoured. This is one more award than our competitors across the ditch have received, despite Australia having over three times the number of entries.

The yearly awards are given to the properties that have consistently received perfect 10 scores from genuine guests who have visited them.

There are currently 4,538 New Zealand based properties on Comparatively, Australia has a much larger pool of 14,643. As well as beating the Aussies, the number of Kiwi properties receiving awards has increased from six to 13 since 2016.

“The jump in award recipients is a sign of the growth in quality Kiwi accommodation and how owners are making the most of the tourist boom,” Luke Ashall, country manager for New Zealand, says.

“This is obviously great news for the properties that receive awards as well as the New Zealand tourism industry and economy.”

Properties from across the country have been recognised, including Marlborough, Wellington, Russell, Auckland, Hokitika and many more.

This year has also seen an increase in the variation of property types achieving the perfect 10 score. The winners this year included B&Bs, holiday homes, a guest house, country house apartment, lodge and a tented camp, reflecting continued global increase in the demand for holiday rentals.

Carmel, owner of award-winning property, Rosebrook Country Homestead in Drury, explains what it means for her property to win a Guest Review Award.

“We’ve put a lot of hard work in to ensuring our guests have an enjoyable stay with us. It largely comes down to being welcoming and making people feel well looked after. acts as a great platform for us to showcase our property and connect with potential customers from all over the world. Being one of only 13 New Zealand properties to receive an award is a huge honour,” says Carmel.

Regardless of where they stay, travellers don’t just need a place to lay their head. A truly memorable stay lies in the details. The Guest Review Awards recognises those properties that get all those details right.

New Zealand’s Perfect 10 Properties:

The Winedrinkers Cottage - Carterton

Delamare Manor - Rolleston

Wesley Gardens Bed and Breakfast - Wellington

Awatea Tasman Bay - Motueka

Rosebrook Country Homestead - Drury

Bay Vista - Kaiteriteri

Kereru Cottage Russell - Russell

Kaniere Tailings - Hokitika

Te Moena Lodge - Taupo

Fencourt Barnstay - Cambridge

Salisbury B&B Farmstay - Timaru

Gleniti View - Timaru

Seaview Waterfront Apartments - Picton



Notes to editors:

To be recognised with an award, properties had to have an average review score of 8.0 or higher based on at least 10 reviews as of 11:59pm (CET) on October 31, 2016. Only customers that have actually stayed at an accommodation can leave a review of their experience on After they have checked out of the property, they are invited to rate their accommodation experience against six categories: cleanliness, comfort, location, facilities, staff and value for money. As these reviews are never edited or adjusted in any way, travellers can reference them for an authentic account of what the real guest experience is like at every place to stay on

More information on the Guest Review Awards can be found by visiting

*Research commissioned by and independently conducted among a nationally representative sample of 1,000 people from each of the 17 markets who had taken at least 1 domestic or international holiday in the past year. In total, 17,157 respondents (18yrs +) were surveyed from the UK, Germany, France, Netherlands, Italy, Spain, Croatia, Russia, USA, Canada, Brazil, China, Japan, India, Thailand, Australia and New Zealand. Data was collected from 9 September to 4 October 2016.

Contact details:

Charlotte CainesMango CommunicationsPhone: 021 027 01136Email:

About is the world leader in booking hotel and other accommodations online. It guarantees the best prices for any type of property – from small independents to five-star luxury. Guests can access the website anytime, anywhere from their desktops, mobile phones and tablet devices, and they don’t pay booking fees – ever. The website is available in over 40 languages, offers over 1.1M hotels and accommodations including more than 566,000 vacation rental properties and covers over 104,000 destinations in 225 countries and territories worldwide. It features over 111M reviews written by guests after their stay, and attracts online visitors from both leisure and business markets around the globe. With 20 years of experience and a team of over 13,000 dedicated employees in 187 offices worldwide, operates its own in-house customer service team, which is available 24/7 to assist guests in their native languages and ensure an exceptional customer experience.

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