Toronto,
18
January
2018
|
16:33
Europe/Amsterdam

Canada’s Unique and Alternative Properties Take Centre Stage in Booking.com’s 2017 Guest Review Awards

For the first time, apartments take the lead from hotels as the most-awarded accommodation type in 2017

TORONTO – January 18, 2017 – Today Booking.com, the global leader in connecting travellers with the widest choice of incredible places to stay, is honouring its accommodation partners that consistently deliver great guest experiences with a 2017 Guest Review Award. Based on over 140 million reviews, this year 549,937 properties in 218 countries and territories are being given an award with 6,384 Canadian properties from all types at an average guest review score of 8.8 receiving recognition.

For the first time, apartments take the lead from hotels as the top-awarded accommodation type, making up 30% of the overall award-winning properties in 2017. In fact, four out of five of the top-awarded accommodation types are something other than a traditional hotel: Apartments (165,876), Hotels (132,339), Guest houses (63,697), Bed and breakfasts (55,833), and Holiday Homes (29,634).

The 2017 results reveal that Canadian vacation rental options such as apartments, B&B’s and inns top the list of properties to earn an outstanding score this year. This is not surprising, as recent research from Booking.com showed that over a quarter (27%) of Canadian travellers said that they would prefer to stay in a holiday rental over a hotel in 2018. In addition, over one fifth (21%) of global travellers said that they would consider listing their own home on a travel accommodation site over the coming year. With 27 percent of Canadian travellers also wanting to stay in an accommodation type they’ve never experienced before in 2018, consumer demand and interest in a diverse range of accommodation options remains strong.

A selection of outstanding properties in Canada receiving a 2017 award include:

“The more than 140 million reviews available on Booking.com are all real experiences shared by real customers. They not only help travellers to discover the stay that’s just right for them, but they also empower accommodation providers with real-time feedback that can truly have a positive impact on their business,” said Peter Verhoeven, Global Director of Partner Services at Booking.com. “With these awards, we congratulate, thank and honour a unique set of real hospitality heroes—our partners—who dedicate themselves to creating incredible guest experiences and cherished travel memories for travellers each and every day.”

Notes to editors:

To be recognized with an award, properties had to have an average review score of 8.0 or higher based on at least 5 reviews as of 11:59pm (CET) on October 31, 2017. Only customers that have actually stayed at an accommodation can leave a review of their experience on Booking.com. After they have checked out of the property, they are invited to rate their accommodation experience against six categories: cleanliness, comfort, location, facilities, staff and value for money. As these reviews are never edited or adjusted in any way, travellers can reference them for an authentic account of what the real guest experience is like at every place to stay on Booking.com.

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