Booking.com Launches First-of-its-Kind Travel Sustainable Badge to Lead Industry in Showcasing a Wider Variety of Sustainable Stays
Pioneering Travel Sustainable program is more inclusive for all kinds of properties globally and makes finding credible sustainability information easier for customers
LONDON, 15 NOVEMBER 2021 - Booking.com, one of the world’s leading digital travel platforms, today announced the inaugural launch of its Travel Sustainable badge, a credible, globally relevant sustainability measure that will provide highly coveted information to travellers all over the world looking to make more sustainable travel choices. The badge is available to any kind of property that has implemented a combination of sustainable practices that meet the requisite impact threshold for their destination. Designed to be applicable to a wide range of property types, from apartments, B&Bs and holiday homes to hotels, resorts and even treehouses, and adaptable to local realities and considerations, the initiative is a first of its kind in the industry. The goal of the badge is to make credible recognition of impactful sustainability efforts attainable for more properties worldwide and to provide travellers with a transparent, consistent and easy-to-understand way to identify a wider range of more sustainable stays, no matter where they want to travel.
Making sustainable travel choices easier for everyone
The company’s ambition, alongside the Travalyst Coalition in which Booking.com is a Founding Partner, is to create a universal and transparent measure for sustainable property information, across the industry. As such, this first version of the Booking.com Travel Sustainable badge leverages the first set of attributes validated by the Travalyst Independent Advisory Group. The badge focuses on highlighting practices that are most relevant to a broad range of property types, as well as their high-impact potential, whether it is an apartment in Amsterdam, a city centre hotel in the UK or a resort along the Gold Coast in Australia.
Building off the credible standards for sustainable accommodation already in place, Booking.com has collaborated with industry experts, including through Booking.com’s leading role within the Travalyst Coalition and other industry experts, to identify a set of the most impactful practices for a property to consider in five key areas: waste, energy and greenhouse gases, water, supporting local communities and protecting nature. This foundational framework is currently further broken down into 32 specific sustainability measures or practices that properties can implement, including everything from eliminating single-use plastic toiletries or switching to LED light fixtures to running on 100% renewable energy sources or investing a certain percentage of profits into local community and conservation projects.
For each one of these practices, Booking.com has also worked with reputable sustainability consultancy Sustainalize to develop a robust methodology that assesses these practices’ relative weight in the model. As these weights fully depend on the environmental and/or social impact of the practices, the model is fit for purpose to identify partners that pursue meaningful sustainability efforts. The calculation also considers the property’s location and accounts for its size, improving the model’s accuracy and applicability among the large variety of Booking.com’s partners. All these calculations come together, with each practice being weighted accordingly and taking local factors into account, to create an overall score for the property’s sustainability practices. While the goal has been to create a universal model, operating sustainably means different things in different markets. For example, water-reducing measures in an area prone to drought or sourcing renewable energy options in a country where that’s not yet widely available are weighted as being more impactful. More detailed information on how individual properties around the world have achieved the badge is available in this updated section of the Travel Sustainable Handbook on the Booking.com Partner Hub.
Properties that meet the required threshold for impact are receiving the first version of the Travel Sustainable badge, including those with a broad range of existing certifications and labels, for example those officially approved by the Global Sustainable Tourism Council (GSTC), Green Tourism and the EU Ecolabel. This framework approach and measurement methodology have been officially developed within the Travalyst Coalition and approved by the Travalyst Independent Advisory Group, and continue to be developed with further consultation and advice from the Global Sustainable Tourism Council (GSTC).
"Booking.com have methodically developed, tested, and refined this method drawing from GSTC's expertise and the globally-recognized GSTC Criteria," says GSTC CEO Randy Durband, "lending strong credibility to the framework that has been so carefully crafted."
“Building a truly sustainable travel industry will take time, coordination and concerted effort, but progress is possible through continued innovation, partner support and industry collaboration,” said Marianne Gybels, Director of Sustainability at Booking.com. “With our Travel Sustainable badge and program, we are recognizing the sustainability efforts of a broader range of properties around the world in a credible and transparent way for consumers. In addition to encouraging properties to strive towards achieving the Travel Sustainable badge, we believe it’s important to demonstrate that there is a spectrum for sustainability and that there is value in showcasing the growing number of properties that are at various stages on their individual sustainability journeys. Displaying the practices they have in place makes it easier for everyone to make a more informed and hopefully more sustainable choice for their next trip, no matter where they want to go. Thus also inspiring even more of our partners to take the next step to operate more sustainably.”
Accelerating the sustainability journey
According to a new study just released by EY Parthenon and Booking.com, despite emitting 264 million metric tons of CO2-equivalent emissions per year, representing 10% of the total annual emissions of the tourism industry, the accommodation sector has the opportunity to lead the way in making travel and tourism more sustainable. While significant investments are needed to reach net zero by 2050 (€768 billion), the research findings highlight that many accommodations have already implemented a range of carbon emissions measures. With adoption levels of the most efficient available technologies and practices varying between 30% and 70%, there is significant opportunity for improvement.
In addition, considering that 64%* of UK travellers state they want to stay in a sustainable accommodation in the upcoming year and with more than 28 million listings on Booking.com, the company sees a tremendous opportunity to showcase more of the impactful efforts its accommodation partners are taking on their important journeys to create more sustainable experiences, and in turn, make it easier for travellers to find a sustainable way to stay. The Travel Sustainable badge is also a concrete response to the 70% of UK travellers who expect the industry to offer more sustainable options. And with 63% indicating that they would be more likely to choose a specific accommodation if they knew it was implementing sustainable practices, the Travel Sustainable badge and program helps reward and further encourage all accommodation providers to take the next steps on their individual sustainability journeys, ultimately increasing the overall amount of sustainable accommodation options available.
During this first phase of launch, the Travel Sustainable badge and an overview of individual property sustainability efforts will initially be visible to travellers on property pages across the Booking.com app and website globally. As the rollout continues, the Travel Sustainable icon will also start to appear on property listings on the search results page over the coming weeks, along with a Travel Sustainable filter to help travellers identify more sustainable options from the beginning of their search experience on Booking.com.
The list of measurable sustainability practices will continue to evolve and expand over the coming months, becoming increasingly locally relevant in terms of measurement, while maintaining a necessary level of global consistency. As additional practices are added over time, the plan is to also begin aligning this sustainability initiative with other Booking Holdings brands, as well as with other Travalyst coalition partners to ensure consistency across multiple platforms and enhanced sustainable choice for consumers.
As part of the Travel Sustainable program, Booking.com continues to share guidance, insights and best practices with property partners via various educational opportunities, including handbooks and dedicated content on the Booking.com Partner Hub. For more information on sustainability at Booking.com, please visit sustainability.booking.com.
Part of Booking Holdings Inc. (NASDAQ: BKNG), Booking.com’s mission is to make it easier for everyone to experience the world whenever it’s safe to do so again. By investing in the technology that helps take the friction out of travel, Booking.com seamlessly connects millions of travellers with memorable experiences, a range of transportation options and incredible places to stay - from homes to hotels and much more. As one of the world’s largest travel marketplaces for both established brands and entrepreneurs of all sizes, Booking.com enables properties all over the world to reach a global audience and grow their businesses. Booking.com is available in 44 languages and offers more than 28 million total reported accommodation listings, including more than 6.6 million listings of homes, apartments and other unique places to stay. No matter where you want to go or what you want to do, Booking.com makes it easy and backs it all up with 24/7 customer support.
Founded by The Duke of Sussex in partnership with Booking.com, Skyscanner, Trip.com Group, Tripadvisor, Visa, and newly-joined by Google, Travalyst’s ambition is to unlock the impact of travel for good. The aim is to drive forward a new, more responsible model for travel that builds upon the work of existing standards, with the goal of making them easier to understand for consumers and businesses, and in turn, implementing and scaling them across the broadest possible range of travel service providers. Travalyst is continuing to develop a world-first system that can deliver a uniform, industry-wide sustainability framework across multiple platforms; to ultimately enable travellers to make more sustainable choices. Find out more at www.travalyst.org.
*Research commissioned by Booking.com and independently conducted among a sample of 29,349 respondents across 30 countries and territories (1,000 from USA, 1,007 from Canada, 1,000 from Mexico, 964 from Colombia, 1,000 from Brazil, 1,000 from Argentina, 999 from Australia, 941 from New Zealand, 1,001 from Spain, 1,000 from Italy, 1,000 from France, 1,000 from UK, 1,000 from Germany, 1,003 from Netherlands, 986 from Denmark, 1,000 from Sweden, 997 from Croatia, 1,005 from Russia, 1,003 from Israel, 1,000 from India, 1,000 from China, 1,005 from Hong Kong, 968 from Thailand, 963 from Singapore, 1,000 from Taiwan, 1,005 from Vietnam, 1,000 from South Korea, 1,000 from Japan, 1,002 from South Africa and 500 from Kenya ). In order to participate in this survey, respondents had to be 18 years of age or older, had to have travelled at least once in the past 12 months and must be planning to travel in 2021, and be either the primary decision maker or involved in the decision making of their travel. The survey was taken online and took place in March 2021.