Booking.com Reveals the Most Outstanding Accommodation in Singapore According to its 2018 Guest Review Awards

Booking.com, one of the world’s leading digital travel platforms, is honouring its accommodation partners that consistently deliver great guest experiences with a 2018 Guest Review Award. For the seventh annual edition of the awards, 759,845 properties in total across 219 countries and territories are being given an award.

A SELECTION OF OUTSTANDING PROPERTIES IN SINGAPORE RECEIVING A 2018 AWARD

1. Parkroyal on Pickering
2. Pan Pacific Singapore
3. Crowne Plaza Changi Airport
4. Marina Bay Sands
5. Carlton Hotel Singapore
6. Swissotel Merchant Court Singapore
7. Holiday Inn Express Singapore Clarke Quay
8. YOTEL Singapore Orchard Road
9. Royal Plaza on Scotts
10. PARKROYAL on Beach Road

Apartments and unique places to stay remain firm traveller favourites

For the second year in a row, apartments are the top-awarded accommodation type, making up more than a third (36%) of the award-winning properties globally in 2018. In fact, while hotels come in as the second-awarded accommodation type, nearly three quarters (73%) of all the winning properties are homes, apartments and other unique places to stay, including everything from boats and igloos to homestays and country houses. Also for a second consecutive year in 2018, four out of the five top-awarded accommodation types are alternative accommodation options: Apartments (269,649), Hotels (148,913), Guest houses (78,574), B&Bs (66,697), and Holiday Homes (56,303).

The ongoing appreciation and interest from travellers to experience a wide variety of unique stay experiences is also reflected in recent research by Booking.com with 21,000 travellers across 29 countries about their travel habits this highlighted that a third of Singaporeans (33%) would prefer to stay in a vacation rental (holiday home or apartment) over a hotel in 2019.

In addition, almost a quarter (23%) said that they would consider listing their own home on a travel accommodation site over the coming year. With 43% of Singaporeans also wanting to stay in an accommodation type they’ve never experienced before in 2019, the consumer demand in this segment remains strong.

“No matter the type, size or location of the property, what we see from our customers is that they value a human connection when they travel, whether it’s some extra attention to detail or a truly individualized approach to service,” said Olivier Grémillon, Vice President at Booking.com.

“With these awards, we celebrate and thank all of the amazing accommodation providers who create special travel experiences for our customers on a daily basis.”

Notes to editors:

To be recognized with an award, properties had to have an average review score of 8.0 or higher based on at least 5 reviews as of 11:59pm (CET) on October 31, 2018. Only customers that have actually stayed at an accommodation can leave a review of their experience on Booking.com. After they have checked out of the property, they are invited to rate their accommodation experience against six categories: cleanliness, comfort, location, facilities, staff and value for money. As these reviews are never edited or adjusted in any way, travelers can reference them for an authentic account of what the real guest experience is like at every place to stay on Booking.com.